if your counter displays the above image you have not included the
count name in your string?
1. In the string:
the count=countername is an instruction
to our server to find the counter count for your web page! if you do not
include this name the counter will not work! you need to insert these
details exactly as you first received them in your html and your counter
will work again.
In all cases you will not loose your existing Count of your counter!